adding Allspaw talk

Author: Mark Phillips

README.md

@@ -29,4 +29,5 @@ As usual, **pull requests are encouraged**. I'll be updating this regularly but
 * [The DCI Architecture: Lean and Agile at the Code Level](http://www.infoq.com/presentations/The-DCI-Architecture) (**Jim Coplien**) Thought provoking insight into how modern "class oriented" programming is different from intents behind origins of OOP. (contributed by [Serge Balyuk](https://github.com/bgipsy))
 * [Machine Learning: A Love Story](http://www.infoq.com/presentations/Machine-Learning) (**Hilary Mason**) A history of Machine Learning, covering major milestones over the last two decades. (contributed by [@vedang](http://twitter.com/vedang))
 * [Programming and Scaling](http://tele-task.de/archive/video/flash/14029/) (**Alan Kay**) An excellent overview of the ambitious work that Alan Kay is involved with at VPRI, with a number of fascinating tangents. (contributed by [@puredanger](http://twitter.com/puredanger))
+* [Resilient Response In Complex Systems](http://www.infoq.com/presentations/Resilient-Response-In-Complex-Systems) (**John Allspaw, QCON London 2012**) The much-heralded Ops thinker and doer [John Allspaw](https://twitter.com/#!/allspaw) with valuable perspective on how to approach and think about web operations at scale.