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anthony-murphy-lrn merged 4 commits into from
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Update CONTRIBUTING.md #91

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Update CONTRIBUTING.md
anthony-murphy-lrn Oct 29, 2024
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anthony-murphy-lrn Oct 29, 2024
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anthony-murphy-lrn Oct 29, 2024
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Update CONTRIBUTING.md 
Updated contribution model to remove Github Issues as a method of communication, we still accept PRs for changes to SDK
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anthony-murphy-lrn authored Oct 29, 2024
commit c8134fc6d810c89c10142287ca6de916a5b548ba
13 changes: 11 additions & 2 deletions CONTRIBUTING.md
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# Contributing

Contribution in the form of [Issues] and [PRs] are welcome.
Contribution in the form of [PRs] are welcome.

#Why We Are No Longer Accepting Public Issues

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CONTRIBUTING.md#L5 

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After careful consideration, we’ve decided to discontinue accepting issues via GitHub Issues for our public repositories.

Here’s why:

We have established support channels specifically designed to handle customer inquiries and issues. These channels are staffed 24/7, and we work diligently to ensure prompt responses and high-quality support. Maintaining and responding to GitHub Issues requires significant resources, and we are unable to provide the same level of support through this channel as we do through our dedicated support teams. By focusing on our dedicated support channels, we can streamline our processes and offer a more effective and responsive service to our users.

For any issues or support needs, please use the existing support channels. This will help us provide you with the best possible assistance in a timely manner.

# Tests

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be used as the new library version. Please autogenerate release notes to show differences.

[Issues]: https://github.com/Learnosity/learnosity-sdk-python/issues/new
[PRs]: https://github.com/Learnosity/learnosity-sdk-python/compare
[PRs]: https://github.com/Learnosity/learnosity-sdk-python/compare