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Wrong Encoding or Font for Non-latin Characters when Generated Social Feature Images #43163

@mxhassani

Description

@mxhassani

Impacted plugin

Social

Quick summary

The Social Image Generator doesn't show non-Latin characters correctly in the generated images:

Image

Steps to reproduce

  1. Create a post
  2. Add a non-Latin text to the title, try: शुभ प्रभात
  3. Go to Jetpack > Social Image Generator > Enable Social Image
  4. Notice that the overlay text is just squares or lines

Site owner impact

Between 20% and 60% of the total website/platform users

Severity

Minor

What other impact(s) does this issue have?

No response

If a workaround is available, please outline it here.

The severity is reduced, and the workaround is just not to use the feature.
This said, we do have this open Bug which may still affect the experience: #38975

Platform (Simple and/or Atomic)

Atomic

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    BugWhen a feature is broken and / or not performing as intendedCustomer Report [LEGACY]Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report"Triaged[Experiment] AI labels added[Feature Group] User Interaction & EngagementTools and features for site owners to share, promote, and manage engagement with their audiences.[Feature] Social Media IntegrationTools for connecting and integrating your site with social media platforms.[Focus] i18nInternationalization / i18n, adaptation to different languages[Plugin] SocialIssues about the Jetpack Social plugin[Pri] Low[Status] Auto-allocated

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