Repo experience: update report template & automated triage task

.github/ISSUE_TEMPLATE/bug-report.yml

@@ -1,15 +1,21 @@
 name: Bug Report
 description: Report issues with one of our products.
-labels: [ 'Needs triage', '[Type] Bug' ]
+labels: [ 'Needs triage', '[Type] Bug', 'User Report' ]
 body:
   - type: markdown
     attributes:
       value: |
-        Thanks for contributing to Jetpack!
-        Pick a clear title ("Sharing: Facebook button missing") and proceed.
+        ### Thanks for contributing to Jetpack!
 
-        __Avoid using image hosting services such as Cloudup, Droplr, Imgur, etc., to link to media.__
-        Instead, attach screenshot(s) or recording(s) directly in any of the text areas below: click, then drag and drop.
+        Please write a clear title, then fill in the fields below and submit.
+
+        Please **do not** link to image hosting services such as Cloudup, Droplr, Imgur, etc…
+        Instead, directly embed screenshot(s) or recording(s) in any of the text areas below: click, then drag and drop.
+  - type: markdown
+    attributes:
+      value: |
+        ---
+        ## Core Information
   - type: dropdown
     id: plugin-type
     attributes:
@@ -31,15 +37,19 @@ body:
       multiple: true
     validations:
       required: true
+  - type: textarea
+    id: summary
+    attributes:
+        label: Quick summary
   - type: textarea
     id: steps
     attributes:
-      label: Steps to Reproduce
+      label: Steps to reproduce
       placeholder: |
-        1. Go to '...'
-        2. Click on '....'
-        3. Scroll down to '....'
-        ...
+        1. Start at `site-domain.com/blog`.
+        2. Click on any blog post.
+        3. Click on the 'Like' button.
+        4. ...
     validations:
       required: true
   - type: textarea
@@ -54,67 +64,18 @@ body:
       label: What actually happened
       placeholder: |
         eg. Clicking the button does nothing visibly.
-  - type: dropdown
-    id: browser
-    attributes:
-      label: Browser
-      description: (You may select more than one)
-      options:
-        - Google Chrome/Chromium
-        - Mozilla Firefox
-        - Microsoft Edge
-        - Apple Safari
-        - iOS Safari
-        - Android Chrome
-      multiple: true
-  - type: textarea
-    id: other
-    attributes:
-      label: Other information
-      placeholder: Screenshots, additional logs, notes, etc.
-  - type: markdown
-    attributes:
-      value: |
-        ---
-        ## Additional context
-
-        The following section is optional. If you're an Automattician, you should be able to fill it in. If not, please scroll to the bottom and submit the issue.
-  - type: dropdown
-    id: site-type
-    attributes:
-      label: Platform (Simple, Atomic, or both?)
-      description: (You may select more than one)
-      options:
-        - Simple
-        - Atomic
-        - Self-hosted
-      multiple: true
-  - type: markdown
-    attributes:
-      value: |
-        ## Issue severity
-
-        Please provide details around how often the issue is reproducible & how many users are affected.
-  - type: dropdown
-    id: reproducibility
-    attributes:
-      label: Reproducibility
-      options:
-        - Consistent
-        - Intermittent
-        - Once
-    validations:
-      required: true
   - type: dropdown
     id: users-affected
     attributes:
-      label: Severity
-      description: How many users are impacted? A guess is fine.
+      label: Impact
+      description: Approximately how many users are impacted?
       options:
         - One
         - Some (< 50%)
         - Most (> 50%)
         - All
+    validations:
+      required: true
   - type: dropdown
     id: workarounds
     attributes:
@@ -125,10 +86,31 @@ body:
         - Yes, difficult to implement
         - Yes, easy to implement
         - There is no user impact
+    validations:
+      required: true
+  - type: markdown
+    attributes:
+      value: |
+        <br>
+
+        ## Optional Information
+        The following section is optional.
+  - type: dropdown
+    id: site-type
+    attributes:
+      label: Platform (Simple and/or Atomic)
+      description: (You may select more than one)
+      options:
+        - Simple
+        - Atomic
+        - Self-hosted
+      multiple: true
   - type: textarea
-    id: workarounds-detail
+    id: logs
     attributes:
-      label: Workaround details
-      description: If you are aware of a workaround, please describe it below.
+      label: Logs or notes
       placeholder: |
-        e.g. There is an alternative way to access this setting in the sidebar, but it's not readily apparent.
+        Add any information that may be relevant, such as:
+          - Browser/Platform
+          - Theme
+          - Logs/Errors

projects/github-actions/repo-gardening/changelog/update-bug-report-format

@@ -0,0 +1,4 @@
+Significance: patch
+Type: changed
+
+Update triage task to match new bug report template format.

projects/github-actions/repo-gardening/src/tasks/triage-new-issues/index.js

@@ -44,7 +44,7 @@ function findPlugins( body ) {
  * @returns {Array} Platforms impacted by issue.
  */
 function findPlatforms( body ) {
-	const regex = /###\sPlatform\s\(Simple,\sAtomic,\sor\sboth\?\)\n\n([a-zA-Z ,-]*)\n\n/gm;
+	const regex = /###\sPlatform\s\(Simple\sand\/or Atomic\)\n\n([a-zA-Z ,-]*)\n\n/gm;
 
 	const match = regex.exec( body );
 	if ( match ) {
@@ -67,23 +67,23 @@ function findPlatforms( body ) {
  */
 function findPriority( body ) {
 	// Look for priority indicators in body.
-	const priorityRegex = /###\sSeverity\n\n(?<severity>.*)\n\n###\sAvailable\sworkarounds\?\n\n(?<blocking>.*)\n/gm;
+	const priorityRegex = /###\sImpact\n\n(?<impact>.*)\n\n###\sAvailable\sworkarounds\?\n\n(?<blocking>.*)\n/gm;
 	let match;
 	while ( ( match = priorityRegex.exec( body ) ) ) {
-		const [ , severity = '', blocking = '' ] = match;
+		const [ , impact = '', blocking = '' ] = match;
 
 		debug(
-			`triage-new-issues: Reported priority indicators for issue: "${ severity }" / "${ blocking }"`
+			`triage-new-issues: Reported priority indicators for issue: "${ impact }" / "${ blocking }"`
 		);
 
 		if ( blocking === 'No and the platform is unusable' ) {
-			return severity === 'One' ? 'High' : 'BLOCKER';
+			return impact === 'One' ? 'High' : 'BLOCKER';
 		} else if ( blocking === 'No but the platform is still usable' ) {
 			return 'High';
 		} else if ( blocking === 'Yes, difficult to implement' ) {
-			return severity === 'All' ? 'High' : 'Normal';
+			return impact === 'All' ? 'High' : 'Normal';
 		} else if ( blocking !== '' && blocking !== '_No response_' ) {
-			return severity === 'All' || severity === 'Most (> 50%)' ? 'Normal' : 'Low';
+			return impact === 'All' || impact === 'Most (> 50%)' ? 'Normal' : 'Low';
 		}
 		return null;
 	}