The number of Crashes and ANRs has increased

[ilakhin]

Environment

How do you use Sentry?

• Self-hosted 22.11.0, 23.2.0

Which version of the SDK?

• 1.2.0, 1.5.0

How did you install the package? (Git-URL, Assetstore)

• Git-URL

Which version of Unity?

• 2021.3.25f1, 2020.3.46f1

Is this happening in Unity (editor) or on a player like Android, iOS, Windows?

• Android

Actual Result

Since September 11, the number of Crashes and ANRs has increased significantly.

Any logs or screenshots

┆Issue is synchronized with this Jira Improvement by Unito

[markushi]

Hi @ilakhin, thanks for reaching out!
Could you share some more details about the crashes you're seeing? E.g. a full stack trace would be very helpful. In case they contain sensitive information feel free to send them to me via E-Mail: markus.hintersteiner@sentry.io

[ilakhin]

Hi @markushi!
I sent more information by email.

[romtsn]

hi @ilakhin, could you please provide more details what exactly happened on Sept. 11 (or whenever the crash/anr-rate had started growing)? Have you updated the SDK version from 1.2.0 to 1.5.0 on that day? Or perhaps updated the self-hosted sentry version?

Also, do you use our Gradle plugin in your project by any chance?

[ilakhin]

Hi @romtsn

• We released a new version of the game on September 4;
• Since September 11, the number of Crashes and ANRs has increased.
• We use Sentry 1.2.0 (1.5.0 - on the other project). The Sentry package has not been updated for the last few months;
• The last self-hosted Sentry update was last year;
• We don't use the Sentry Android Gradle Plugin
• Issue is only on Android 12, 12L, 13, 14.

[romtsn]

Hi @romtsn

• We released a new version of the game on September 4;
• Since September 11, the number of Crashes and ANRs has increased.
• We use Sentry 1.2.0 (1.5.0 - on the other project). The Sentry package has not been updated for the last few months;
• The last self-hosted Sentry update was last year;
• We don't use the Sentry Android Gradle Plugin
• Issue is only on Android 12, 12L, 13, 14.

Thanks for the detailed info! And just to confirm, both versions 1.2.0 and 1.5.0 cause the growth of crashes and ANRs, but you haven't updated those SDK versions for a while, only the app code? Have you changed something in the SDK configuration perhaps?

[ilakhin]

@romtsn

• Yes, 1.2.0 / 1.5.0 cause the growth of crashes and ANRs;
• Only app code has been updated;
• SDK configuration has not changed.

[markushi]

Adding https://issuetracker.google.com/issues/300840851 for reference here, seems like this is related to some Google Play System Service update as well.