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fix(notifications): actor replacement #15623

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fix(notifications): actor replacement #15623

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cc9ec75
fix(notifications): actor replacement
Rom1-B Sep 22, 2023
896ab38
status
Rom1-B Oct 2, 2023
05ccd85
more tests
Rom1-B Oct 3, 2023
a8a03bb
new event
Rom1-B Jun 7, 2024
216ae48
phpunit
Rom1-B Sep 10, 2024
893b1de
Merge branch 'main' into support_29660
Rom1-B May 26, 2025
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new event
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@Rom1-B
Rom1-B committed Mar 24, 2025
commit a8a03bbbf7ba66ebe74c4da4e8793201fa22fee2
8 changes: 8 additions & 0 deletions src/CommonITILActor.php
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Original file line number Diff line number Diff line change
Expand Up @@ -162,6 +162,13 @@ public function post_deleteFromDB()
'id' => $this->fields[static::getItilObjectForeignKey()],
'status' => $status
]);
if ($donotif) {
$options = [];
if (isset($this->fields['users_id'])) {
$options = ['_old_user' => $this->fields];
NotificationEvent::raiseEvent('del_assign_user', $item, $options);
}
}
} else {
$item->updateDateMod($this->fields[static::getItilObjectForeignKey()]);

Expand All @@ -171,6 +178,7 @@ public function post_deleteFromDB()
$options = ['_old_user' => $this->fields];
}
NotificationEvent::raiseEvent("update", $item, $options);
NotificationEvent::raiseEvent('del_assign_user', $item, $options);
}
}
}
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6 changes: 5 additions & 1 deletion src/NotificationTargetCommonITILObject.php
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Expand Up @@ -147,6 +147,7 @@ public function getEvents()
'pendingreason_add' => __('Pending reason added'),
'pendingreason_del' => __('Pending reason removed'),
'pendingreason_close' => __('Pending reason auto close'),
'del_assign_user' => __('Deletion of a user in assignees'),
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@cedric-anne cedric-anne Apr 9, 2025

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IMHO, we should add a remove_xxx event for all possible actor type (e.g. requester user, requester group, observer user, observer group, assigned user, assigned group and assigned suplier).

If we add this only for assigned users, I am pretty sure that someone will ask for the same feature for another actor type as soon as the feature will be released.

];

asort($events);
Expand Down Expand Up @@ -884,7 +885,10 @@ public function addAdditionalTargets($event = '')
return; // Do not propose more targets
}

if ($event == 'update') {
if (
$event == 'update' ||
$event == 'del_assign_user'
) {
$this->addTarget(
Notification::OLD_TECH_IN_CHARGE,
__('Former technician in charge of the ticket')
Expand Down