[Bug]: Unable to rename files on S3

[dee-kryvenko]

⚠️ This issue respects the following points: ⚠️

• This is a bug, not a question or a configuration/webserver/proxy issue.
• This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
• Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
• I agree to follow Nextcloud's Code of Conduct.

Bug description

Stock new setup, nothing unusual, empty bucket. Trying to create md file and then rename it - getting error:

Declaration of Aws\Multipart\AbstractUploadManager::promise() must be compatible with GuzzleHttp\Promise\PromisorInterface::promise(): GuzzleHttp\Promise\PromiseInterface at /var/www/html/3rdparty/aws/aws-sdk-php/src/Multipart/AbstractUploadManager.php#91

Steps to reproduce

Expected behavior

Should be able to rename files

Installation method

Official All-in-One appliance

Nextcloud Server version

27

Operating system

Debian/Ubuntu

PHP engine version

None

Web server

None

Database engine version

None

Is this bug present after an update or on a fresh install?

Fresh Nextcloud Server install

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

• Default user-backend (database)
• LDAP/ Active Directory
• SSO - SAML
• Other

Configuration report

{
    "system": {
        "one-click-instance": true,
        "one-click-instance.user-limit": 100,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "apps_paths": [
            {
                "path": "\/var\/www\/html\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/html\/custom_apps",
                "url": "\/custom_apps",
                "writable": true
            }
        ],
        "check_data_directory_permissions": false,
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "password": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "overwritehost": "***REMOVED SENSITIVE VALUE***",
        "overwriteprotocol": "https",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "localhost",
            "***REMOVED SENSITIVE VALUE***"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "pgsql",
        "version": "27.1.3.2",
        "overwrite.cli.url": "https:\/\/next.homecloud.zone\/",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "loglevel": "2",
        "log_type": "file",
        "logfile": "\/var\/www\/html\/data\/nextcloud.log",
        "log_rotate_size": "10485760",
        "log.condition": {
            "apps": [
                "admin_audit"
            ]
        },
        "preview_max_x": "2048",
        "preview_max_y": "2048",
        "jpeg_quality": "60",
        "enabledPreviewProviders": {
            "1": "OC\\Preview\\Image",
            "2": "OC\\Preview\\MarkDown",
            "3": "OC\\Preview\\MP3",
            "4": "OC\\Preview\\TXT",
            "5": "OC\\Preview\\OpenDocument",
            "6": "OC\\Preview\\Movie",
            "7": "OC\\Preview\\Krita",
            "0": "OC\\Preview\\Imaginary"
        },
        "enable_previews": true,
        "upgrade.disable-web": true,
        "mail_smtpmode": "smtp",
        "trashbin_retention_obligation": "auto, 30",
        "versions_retention_obligation": "auto, 30",
        "activity_expire_days": "30",
        "simpleSignUpLink.shown": false,
        "share_folder": "\/Shared",
        "one-click-instance.link": "https:\/\/nextcloud.com\/all-in-one\/",
        "upgrade.cli-upgrade-link": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/2726",
        "updatedirectory": "\/nc-updater",
        "davstorage.request_timeout": 3600,
        "htaccess.RewriteBase": "\/",
        "dbpersistent": false,
        "files_external_allow_create_new_local": false,
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "allow_local_remote_servers": true,
        "preview_imaginary_url": "http:\/\/nextcloud-aio-imaginary:9000",
        "default_phone_region": "US",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587 ",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "twofactor_enforced": "true",
        "twofactor_enforced_groups": [],
        "twofactor_enforced_excluded_groups": [],
        "data-fingerprint": "d810320451ca5c99313f7c2bbc7e472f"
    }
}

List of activated Apps

Enabled:
  - activity: 2.19.0
  - admin_audit: 1.17.0
  - announcementcenter: 6.6.2
  - app_api: 1.1.0
  - calendar: 4.5.2
  - cfg_share_links: 4.2.0
  - checksum: 1.2.2
  - circles: 27.0.1
  - cloud_federation_api: 1.10.0
  - comments: 1.17.0
  - contacts: 5.4.2
  - dashboard: 7.7.0
  - dav: 1.27.0
  - deck: 1.11.0
  - federatedfilesharing: 1.17.0
  - federation: 1.17.0
  - files: 1.22.0
  - files_antivirus: 5.3.0
  - files_external: 1.19.0
  - files_fulltextsearch: 27.0.1
  - files_pdfviewer: 2.8.0
  - files_reminders: 1.0.0
  - files_rightclick: 1.6.0
  - files_sharing: 1.19.0
  - files_trashbin: 1.17.0
  - files_versions: 1.20.0
  - firstrunwizard: 2.16.0
  - fulltextsearch: 27.0.2
  - fulltextsearch_elasticsearch: 27.0.4
  - groupfolders: 15.3.1
  - integration_google: 2.0.2
  - logreader: 2.12.0
  - lookup_server_connector: 1.15.0
  - metadata: 0.19.0
  - nextcloud-aio: 0.4.0
  - nextcloud_announcements: 1.16.0
  - notes: 4.8.1
  - notifications: 2.15.0
  - notify_push: 0.6.3
  - oauth2: 1.15.1
  - oidc: 0.7.1
  - password_policy: 1.17.0
  - photos: 2.3.0
  - privacy: 1.11.0
  - provisioning_api: 1.17.0
  - recommendations: 1.6.0
  - related_resources: 1.2.0
  - richdocuments: 8.2.1
  - secrets: 1.5.2
  - serverinfo: 1.17.0
  - settings: 1.9.0
  - sharebymail: 1.17.0
  - socialsharing_email: 2.6.0
  - spreed: 17.1.2
  - support: 1.10.0
  - survey_client: 1.15.0
  - systemtags: 1.17.0
  - tasks: 0.15.0
  - text: 3.8.0
  - theming: 2.2.0
  - twofactor_backupcodes: 1.16.0
  - twofactor_nextcloud_notification: 3.7.0
  - twofactor_totp: 9.0.0
  - twofactor_webauthn: 1.2.0
  - user_status: 1.7.0
  - viewer: 2.1.0
  - weather_status: 1.7.0
  - workflowengine: 2.9.0
Disabled:
  - bruteforcesettings: 2.7.0
  - contactsinteraction: 1.8.0 (installed 1.8.0)
  - encryption: 2.15.0
  - suspicious_login: 5.0.0
  - user_ldap: 1.17.0

Nextcloud Signing status

No errors have been found.

Nextcloud Logs

NOTICE: PHP message: PHP Fatal error:  Declaration of Aws\Multipart\AbstractUploadManager::promise() must be compatible with GuzzleHttp\Promise\PromisorInterface::promise(): GuzzleHttp\Promise\PromiseInterface in /var/www/html/3rdparty/aws/aws-sdk-php/src/Multipart/AbstractUploadManager.php on line 91

Additional info

Yes, I saw #270, but I am not sure this is the same. Not in terms of the symptoms - that issue says "most files sync fine, but some files fail" which sounds slightly less critical than flat out inability to use AIO installation with S3.

[abysso2]

Same here and this is a real issue for me: My organisation needs fulltextsearch to manage the content and we need S3 to provide an archive for cold data.

Is this issue aware to the devs?

[deronrspencer]

Having this same issue. NextCloud AIO with a Wasabi (S3) share and fulltext search enabled. Some files refuse to sync. Not yet determined a pattern or anything common that about the files that trigger it as some files seem to sync ok. Would be grateful for a quick resolution on this.

[dee-kryvenko]

Having this same issue. NextCloud AIO with a Wasabi (S3) share and fulltext search enabled. Some files refuse to sync. Not yet determined a pattern or anything common that about the files that trigger it as some files seem to sync ok. Would be grateful for a quick resolution on this.

Hi, when you're saying "some files" are you implying it generally works for you? Are you able to rename at least one file anywhere on S3 backed storage? The reason I am asking is - I assumed the issue I am facing applies to 100% of users, in stock AIO setup, completely unusable (unable to rename files). Therefore in my view it is a critical issue and should be fixed asap. Your wording makes me doubt that there is something specific to my setup that might explain why devs are not seem to be in rush to fix it... can you confirm please if you're able to rename files? Thanks.