Skip to content

Cannot view pictures, stuck with waiting screen #1109

@andypmuc

Description

@andypmuc

Which version of recognize are you using?

6.1.0

Enabled Modes

Object recognition, Face recognition

TensorFlow mode

Normal mode

Downstream App

Photos App

Which Nextcloud version do you have installed?

28.0.3

Which Operating system do you have installed?

Ubuntu 22.04

Which database are you running Nextcloud on?

Maria DB?

Which Docker container are you using to run Nextcloud? (if applicable)

No response

How much RAM does your server have?

12 GB

What processor Architecture does your CPU have?

x86_64

Describe the Bug

I cannot view the fotos in people part of photos app. It works fine in all other view, like album, usual photos view, but not with faces in the people part. It stucks with the black waiting screen, while trying to load the picture in large view.

I made some changes in Config.php, I do not know, whether this matters.

'preview_max_x' => 1024,
'preview_max_y' => 1024,
'preview_max_scale_factor' => 1,
'enable_previews' => true,
'enabledPreviewProviders' =>
array (
0 => 'OC\Preview\Image',
1 => 'OC\Preview\Movie',
2 => 'OC\Preview\TXT',
),

I think it worked before that, but I am not sure.

Important point is from my view, that when I copy the link of the picture and paste it in a new tab, it works. Link looks like:

https://mydomain.de/index.php/apps/photos/api/v1/preview/4306074?etag=659d51801049d&x=512&y=512

Don't know, how to discribe this further, write, if there are more questions.

Expected Behavior

Work like the other part of the photos app

To Reproduce

Don't know, maybe configure the preview, like I have.

Debug log

No response

Metadata

Metadata

Assignees

No one assigned

    Labels

    bugSomething isn't working

    Type

    No type

    Projects

    Status

    Done

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions