[Bug]: No provider found for id account exception

[melroy89]

⚠️ This issue respects the following points: ⚠️

• This is a bug, not a question or a configuration/webserver/proxy issue.
• This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
• Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
• I agree to follow Nextcloud's Code of Conduct.

Bug description

I get a lot of errors in my error log when using Nextcloud 30. It seems to be related to the Contacts app.

Steps to reproduce

1. Install NC30 & Contacts app (v6.1.0)
2. Go to the Contacts page: /apps/contacts/All%20contacts/
3. See my installed apps below and use the apps
4. See logging

Expected behavior

No errors in error log.

Nextcloud Server version

30

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.3

Web server

Nginx

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Upgraded to a MAJOR version (ex. 28 to 29)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

• Default user-backend (database)
• LDAP/ Active Directory
• SSO - SAML
• Other

Configuration report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "secret.domain.com"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "30.0.0.14",
        "overwrite.cli.url": "https:\/\/secret.domain.com",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "maintenance_window_start": 1,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "dbindex": 0,
            "timeout": 1.5
        },
        "default_language": "nl",
        "default_locale": "nl_NL",
        "default_phone_region": "NL",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpmode": "smtp",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "ssl",
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpauth": 1,
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "theme": "",
        "loglevel": 3,
        "app_install_overwrite": [
            "tasks",
            "files_antivirus",
            "forms"
        ],
        "mail_sendmailmode": "smtp",
        "skeletondirectory": "",
        "defaultapp": "files",
        "twofactor_enforced": "true",
        "twofactor_enforced_groups": [],
        "twofactor_enforced_excluded_groups": [
            "admin"
        ],
        "simpleSignUpLink.shown": false
    }
}

List of activated Apps

Enabled:
  - activity: 3.0.0
  - admin_audit: 1.20.0
  - bruteforcesettings: 3.0.0
  - calendar: 5.0.0
  - circles: 30.0.0-dev
  - cloud_federation_api: 1.13.0
  - contacts: 6.1.0
  - contactsinteraction: 1.11.0
  - dav: 1.31.1
  - federatedfilesharing: 1.20.0
  - files: 2.2.0
  - files_antivirus: 5.5.7
  - files_downloadlimit: 3.0.0
  - files_pdfviewer: 3.0.0
  - files_reminders: 1.3.0
  - files_sharing: 1.22.0
  - files_trashbin: 1.20.1
  - files_versions: 1.23.0
  - forms: 4.2.4
  - guests: 4.0.0
  - logreader: 3.0.0
  - lookup_server_connector: 1.18.0
  - notifications: 3.0.0
  - oauth2: 1.18.1
  - password_policy: 2.0.0
  - privacy: 2.0.0
  - provisioning_api: 1.20.0
  - recommendations: 3.0.0
  - related_resources: 1.5.0
  - serverinfo: 2.0.0
  - settings: 1.13.0
  - sharebymail: 1.20.0
  - systemtags: 1.20.0
  - tables: 0.8.0
  - tasks: 0.16.1
  - text: 4.1.0
  - theming: 2.5.0
  - twofactor_backupcodes: 1.19.0
  - twofactor_totp: 12.0.0-dev
  - updatenotification: 1.20.0
  - user_status: 1.10.0
  - viewer: 3.0.0
  - webhook_listeners: 1.1.0-dev
  - workflowengine: 2.12.0
Disabled:
  - collectives: 2.14.3 (installed 2.14.3)
  - comments: 1.20.1 (installed 1.19.0)
  - dashboard: 7.10.0 (installed 7.8.0)
  - encryption: 2.18.0
  - federation: 1.20.0 (installed 1.19.0)
  - files_external: 1.22.0
  - firstrunwizard: 3.0.0 (installed 2.18.0)
  - nextcloud_announcements: 2.0.0 (installed 1.18.0)
  - photos: 3.0.2 (installed 2.4.0)
  - support: 2.0.0 (installed 1.11.0)
  - survey_client: 2.0.0 (installed 1.17.0)
  - suspicious_login: 8.0.0
  - twofactor_nextcloud_notification: 4.0.0
  - user_ldap: 1.21.0
  - weather_status: 1.10.0 (installed 1.8.0)

Nextcloud Signing status

No integrity issues via CLI (above URL doesn't exist anymore in NC30)

Nextcloud Logs

{"file":"/var/www/secret.domain.com/html/lib/private/AppFramework/Http/Dispatcher.php","line":208,"function":"listTeams","class":"OC\\Core\\Controller\\TeamsApiController","type":"->"},{"file":"/var/www/secret.domain.com/html/lib/private/AppFramework/Http/Dispatcher.php","line":114,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/secret.domain.com/html/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/secret.domain.com/html/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/secret.domain.com/html/ocs/v1.php","line":43,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/secret.domain.com/html/ocs/v2.php","line":7,"args":["/var/www/secret.domain.com/html/ocs/v1.php"],"function":"require_once"}],"File":"/var/www/secret.domain.com/html/lib/private/Teams/TeamManager.php","Line":65,"message":"No provider found for id account","exception":{},"CustomMessage":"No provider found for id account"}}
{"reqId":"dWARy0jMvH4odrvz7CPS","level":3,"time":"2024-09-15T16:42:13+00:00","remoteAddr":"192.168.1.194","user":"dennis","app":"no app in context","method":"GET","url":"/ocs/v2.php/teams/resources/account/sabre-vobject-72a77443-0528-4520-8871-2f3c9e6075ef","message":"No provider found for id account","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:130.0) Gecko/20100101 Firefox/130.0","version":"30.0.0.14","exception":{"Exception":"RuntimeException","Message":"No provider found for id account","Code":0,"Trace":[{"file":"/var/www/secret.domain.com/html/lib/private/Teams/TeamManager.php","line":91,"function":"getProvider","class":"OC\\Teams\\TeamManager","type":"->"},{"file":"/var/www/secret.domain.com/html/core/Controller/TeamsApiController.php","line":68,"function":"getTeamsForResource","class":"OC\\Teams\\TeamManager","type":"->"},{"file":"/var/www/secret.domain.com/html/lib/private/AppFramework/Http/Dispatcher.php","line":208,"function":"listTeams","class":"OC\\Core\\Controller\\TeamsApiController","type":"->"},{"file":"/var/www/secret.domain.com/html/lib/private/AppFramework/Http/Dispatcher.php","line":114,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/secret.domain.com/html/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/secret.domain.com/html/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/secret.domain.com/html/ocs/v1.php","line":43,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/secret.domain.com/html/ocs/v2.php","line":7,"args":["/var/www/secret.domain.com/html/ocs/v1.php"],"function":"require_once"}],"File":"/var/www/secret.domain.com/html/lib/private/Teams/TeamManager.php","Line":65,"message":"No provider found for id account","exception":{},"CustomMessage":"No provider found for id account"}}
{"reqId":"i1qlO7QapasJsVvVQ6l6","level":3,"time":"2024-09-15T16:42:13+00:00","remoteAddr":"192.168.1.194","user":"dennis","app":"no app in context","method":"GET","url":"/ocs/v2.php/teams/resources/account/sabre-vobject-72a77443-0528-4520-8871-2f3c9e6075ef","message":"No provider found for id account","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:130.0) Gecko/20100101 Firefox/130.0","version":"30.0.0.14","exception":{"Exception":"RuntimeException","Message":"No provider found for id account","Code":0,"Trace":[{"file":"/var/www/secret.domain.com/html/lib/private/Teams/TeamManager.php","line":91,"function":"getProvider","class":"OC\\Teams\\TeamManager","type":"->"},{"file":"/var/www/secret.domain.com/html/core/Controller/TeamsApiController.php","line":68,"function":"getTeamsForResource","class":"OC\\Teams\\TeamManager","type":"->"},{"file":"/var/www/secret.domain.com/html/lib/private/AppFramework/Http/Dispatcher.php","line":208,"function":"listTeams","class":"OC\\Core\\Controller\\TeamsApiController","type":"->"},{"file":"/var/www/secret.domain.com/html/lib/private/AppFramework/Http/Dispatcher.php","line":114,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/secret.domain.com/html/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/secret.domain.com/html/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/secret.domain.com/html/ocs/v1.php","line":43,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/secret.domain.com/html/ocs/v2.php","line":7,"args":["/var/www/secret.domain.com/html/ocs/v1.php"],"function":"require_once"}],"File":"/var/www/secret.domain.com/html/lib/private/Teams/TeamManager.php","Line":65,"message":"No provider found for id account","exception":{},"CustomMessage":"No provider found for id account"}}
{"reqId":"uzgzlzhV7yGwsITgnYSB","level":3,"time":"2024-09-15T16:42:13+00:00","remoteAddr":"192.168.1.194","user":"dennis","app":"no app in context","method":"GET","url":"/ocs/v2.php/teams/resources/account/sabre-vobject-72a77443-0528-4520-8871-2f3c9e6075ef","message":"No provider found for id account","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:130.0) Gecko/20100101 Firefox/130.0","version":"30.0.0.14","exception":{"Exception":"RuntimeException","Message":"No provider found for id account","Code":0,"Trace":[{"file":"/var/www/secret.domain.com/html/lib/private/Teams/TeamManager.php","line":91,"function":"getProvider","class":"OC\\Teams\\TeamManager","type":"->"},{"file":"/var/www/secret.domain.com/html/core/Controller/TeamsApiController.php","line":68,"function":"getTeamsForResource","class":"OC\\Teams\\TeamManager","type":"->"},{"file":"/var/www/secret.domain.com/html/lib/private/AppFramework/Http/Dispatcher.php","line":208,"function":"listTeams","class":"OC\\Core\\Controller\\TeamsApiController","type":"->"},{"file":"/var/www/secret.domain.com/html/lib/private/AppFramework/Http/Dispatcher.php","line":114,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/secret.domain.com/html/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/secret.domain.com/html/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/secret.domain.com/html/ocs/v1.php","line":43,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/secret.domain.com/html/ocs/v2.php","line":7,"args":["/var/www/secret.domain.com/html/ocs/v1.php"],"function":"require_once"}],"File":"/var/www/secret.domain.com/html/lib/private/Teams/TeamManager.php","Line":65,"message":"No provider found for id account","exception":{},"CustomMessage":"No provider found for id account"}}

Additional info

{
  "reqId": "uzgzlzhV7yGwsITgnYSB",
  "level": 3,
  "time": "2024-09-15T16:42:13+00:00",
  "remoteAddr": "192.168.1.194",
  "user": "dennis",
  "app": "no app in context",
  "method": "GET",
  "url": "/ocs/v2.php/teams/resources/account/sabre-vobject-72a77443-0528-4520-8871-2f3c9e6075ef",
  "message": "No provider found for id account",
  "userAgent": "Mozilla/5.0 (X11; Linux x86_64; rv:130.0) Gecko/20100101 Firefox/130.0",
  "version": "30.0.0.14",
  "exception": {
    "Exception": "RuntimeException",
    "Message": "No provider found for id account",
    "Code": 0,
    "Trace": [
      {
        "file": "/var/www/secret.domain.com/html/lib/private/Teams/TeamManager.php",
        "line": 91,
        "function": "getProvider",
        "class": "OC\\Teams\\TeamManager",
        "type": "->"
      },
      {
        "file": "/var/www/secret.domain.com/html/core/Controller/TeamsApiController.php",
        "line": 68,
        "function": "getTeamsForResource",
        "class": "OC\\Teams\\TeamManager",
        "type": "->"
      },
      {
        "file": "/var/www/secret.domain.com/html/lib/private/AppFramework/Http/Dispatcher.php",
        "line": 208,
        "function": "listTeams",
        "class": "OC\\Core\\Controller\\TeamsApiController",
        "type": "->"
      },
      {
        "file": "/var/www/secret.domain.com/html/lib/private/AppFramework/Http/Dispatcher.php",
        "line": 114,
        "function": "executeController",
        "class": "OC\\AppFramework\\Http\\Dispatcher",
        "type": "->"
      },
      {
        "file": "/var/www/secret.domain.com/html/lib/private/AppFramework/App.php",
        "line": 161,
        "function": "dispatch",
        "class": "OC\\AppFramework\\Http\\Dispatcher",
        "type": "->"
      },
      {
        "file": "/var/www/secret.domain.com/html/lib/private/Route/Router.php",
        "line": 302,
        "function": "main",
        "class": "OC\\AppFramework\\App",
        "type": "::"
      },
      {
        "file": "/var/www/secret.domain.com/html/ocs/v1.php",
        "line": 43,
        "function": "match",
        "class": "OC\\Route\\Router",
        "type": "->"
      },
      {
        "file": "/var/www/secret.domain.com/html/ocs/v2.php",
        "line": 7,
        "args": [
          "/var/www/secret.domain.com/html/ocs/v1.php"
        ],
        "function": "require_once"
      }
    ],
    "File": "/var/www/secret.domain.com/html/lib/private/Teams/TeamManager.php",
    "Line": 65,
    "message": "No provider found for id account",
    "exception": [],
    "CustomMessage": "No provider found for id account"
  },
  "id": "66e71c69d9923"
}

[W11T]

same here after update from 29.0.7 to 30.0

[melroy89]

Anyhow it seems to throw this error message:

server/lib/private/Teams/TeamManager.php

Line 65 in 8a8bbd4

throw new \RuntimeException('No provider found for id ' . $providerId);

HELP!

[adhoc-post]

Same here after update from 29.0.7 to 30.0.0.

[DW4y]

Same problem after the Update to 30.0.0.

[gelbphoenix]

Wild guess but: Shouldn't this be a if-else block?

public function getProvider(string $providerId): ITeamResourceProvider {
	$providers = $this->getProviders();
	if (isset($providers[$providerId])) {
		return $providers[$providerId];
	}

	throw new \RuntimeException('No provider found for id ' . $providerId);
}

Source: TeamManager.php Lines 59-66

[melroy89]

Shouldn't this be a if-else block?

That doesn't matter.. The if has a return statement, so in case the if condition is true it will return the provider by ID ($providers[$providerId]). And since it's a return it will stop executing further. So in that case the RuntimeException is never executed..

[melroy89]

Update: I found how and where to trigger the problem.. So the issue can be triggered via Contact app of Nextcloud. Still unsure if it's a core issue of the server or an issue in the Contact app..

Eg. go to all your contacts overview in the Contact app: https://<domain.com>/apps/contacts/All%20contacts/ (if set in English language).

Contact app will do teams lookup toward the OCS v2 API in Nextcloud. This is what I see in the network tab of the developer tool.

• HTTP Request: https://<domain>/ocs/v2.php/teams/resources/account/<contact-name> (<contact-name> is a real contact in my contact list)
• This is the Teams API: https://github.com/nextcloud/server/blob/master/core/Controller/TeamsApiController.php#L65
• The API path is clear, right? /resources/{providerId}/{resourceId}
• So in this real world example it will be: /resources/account/<contact-name>
• Meaning the above account is not a valid provider identifier..
• I dunno what the provider ID should have been.. Maybe just contacts? I dunno.. I only know account is the wrong ID here.. Is account referring to the Address book?

Update on update: yes creating a new contact seems to use the Address book called "Contacts".. Pretty sure here is the issue.. Somebody?

At the bottom of the page -> Clicking on "Contacts settings" -> Address books -> It does show the address books called "Accounts". So not sure what is the problem..

[melroy89]

I suspect the Contacts app for now, so I created the issue here: nextcloud/contacts#4165 (although.. it can still be a server issue in NC30, I need to know back from the devs.. At this point I'm just guessing)

[gelbphoenix]

At the bottom of the page -> Clicking on "Contacts settings" -> Address books -> It does show the address books called "Accounts". So not sure what is the problem..

The "account" provider could seem like the system address book. (Also despite having the said address book deactivated via a OCC command.)

[melroy89]

OK.. So I dived even deeper now. And I checked the oc_addressbooks table in my MariaDB DB of NC:

I believe account should be renamed to system?? Or the DB record is wrong.. Either way, there is a bug.

[melroy89]

I just really hope the upcoming NC30.1 bugfix release will take care of these weird errors.