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Update README to clarify the scope of issues. #7717

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Update README to clarify the scope of issues. #7717

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Expand Up @@ -28,6 +28,10 @@ Please use the version selector at the top of the site to ensure you are using t

If you encounter issues, review the [troubleshooting docs][30], [file an issue][4], or talk to us on the [#velero channel][25] on the Kubernetes Slack server.

**NOTE**: The issues section in this repository is for tracking issues for upstream opensource velero. If you encounter
any issues while using a downstream product that consumes velero, like OADP, TMC Data Protection, please make sure to file a
ticket via the support channel of the product for the initial triage.

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@kaovilai kaovilai Apr 22, 2024

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Can you add links for OADP support?

https://access.redhat.com/support/cases/#/troubleshoot/describe-issue?product=OpenShift%20API%20for%20Data%20Protection&version=

Thanks!

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@sseago sseago Apr 22, 2024

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Hmm. Maybe a bullet list below the note for specific downstream products with known support ticket URLs would be appropriate here, using the above for OADP, and accepting contribution for other links as appropriate.

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@weshayutin weshayutin Apr 22, 2024

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yes.. IMHO ideally we collect the right link/pointer to popular downstream support of Velero and link them together. In the hope users find the appropriate link and save upstream a bit of time and energy.

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@kaovilai kaovilai Apr 22, 2024

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And another link for FAQ: https://red.ht/oadp-faq

## Contributing

If you are ready to jump in and test, add code, or help with documentation, follow the instructions on our [Start contributing][31] documentation for guidance on how to setup Velero for development.
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