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[Doc Improvement][Update feedback] #11647

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v-bvishnu committed Sep 30, 2024
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10 changes: 4 additions & 6 deletions msteams-platform/feedback.md
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Expand Up @@ -8,8 +8,6 @@ ms.date: 09/28/2022

# Support and feedback

In this doc you will find help and resources needed for Microsoft Teams developer documentation and Microsoft 365 Copilot. In addition to community forums and dedicated support teams to answer technical questions and common issues.

## Product support and service issues

Use **Azure Admin Center** or **Microsoft 365 Admin Center** for any **business-critical issues** that need SLA-based support.
Expand Down Expand Up @@ -53,8 +51,8 @@ Submit issues and ask general questions related to SDK and samples using the com
| **Community channel** | **Contact** |
|:----------------------|:------------|
| **Platform outages** | Check if your issue is already raised on [Teams platform outages](https://aka.ms/TeamsPlatform/Outages) before you raise one. |
| **Samples** | * Submit issues with samples to respective [Microsoft Teams Samples](https://github.com/OfficeDev/Microsoft-Teams-Samples) repository. <br>* Submit issues with samples to respective [Microsoft 365 Copilot extensibility samples repository](https://github.com/OfficeDev/Copilot-for-M365-Plugins-Samples). |
| **Teams Toolkit or TeamsFx SDK and CLI issues** | <ul><li> :::image type="icon" source="assets/icons/GitHub-icon.png"::: [GitHub Issues](https://github.com/OfficeDev/TeamsFx/issues): Create new issues on the [TeamsFx (Microsoft Teams Framework) GitHub repository](https://github.com/OfficeDev/TeamsFx) to report issues or raise feature request. We recommend using GitHub issues for queries and to receive community help. <li> :::image type="icon" source="assets/icons/stack-overflow-icon.png"::: [Stack Overflow](https://stackoverflow.com/questions/tagged/teams-toolkit): Use the `teams-toolkit` tag to post questions. Follow the Stack Overflow guidelines such as provide a descriptive title, a concise problem statement, and details to reproduce the issue. Feature requests or broad questions are off-topic. </li> </ul> |
| **Samples** | <ul> <li> Submit issues with samples to respective [Microsoft Teams Samples](https://github.com/OfficeDev/Microsoft-Teams-Samples) repository. </li> <li> Submit issues with samples to respective [Microsoft 365 Copilot extensibility samples repository](https://github.com/OfficeDev/Copilot-for-M365-Plugins-Samples). |
| **Teams Toolkit or TeamsFx SDK and CLI issues** </li> </ul> | <ul><li> :::image type="icon" source="assets/icons/GitHub-icon.png"::: [GitHub Issues](https://github.com/OfficeDev/TeamsFx/issues): Create new issues on the [TeamsFx (Microsoft Teams Framework) GitHub repository](https://github.com/OfficeDev/TeamsFx) to report issues or raise feature request. We recommend using GitHub issues for queries and to receive community help. <li> :::image type="icon" source="assets/icons/stack-overflow-icon.png"::: [Stack Overflow](https://stackoverflow.com/questions/tagged/teams-toolkit): Use the `teams-toolkit` tag to post questions. Follow the Stack Overflow guidelines such as provide a descriptive title, a concise problem statement, and details to reproduce the issue. Feature requests or broad questions are off-topic. </li> </ul> |
| **Bot and Message extension SDK issues or suggestions** | Submit issues and feature requests to the SDK repository for your bot's language ([C#](https://github.com/Microsoft/botbuilder-dotnet/), [JavaScript](https://github.com/Microsoft/botbuilder-js), or [Python](https://github.com/Microsoft/botbuilder-python)). Post How-to questions at [Stack Overflow](https://stackoverflow.com/questions/tagged/botframework%20microsoft-teams) using the `botframework` and `microsoft-teams` tag. |
| **Tabs (TeamsJS) issues or suggestions** | Submit issues and feature requests to the [Microsoft Teams JavaScript client library (TeamsJS)](https://github.com/OfficeDev/microsoft-teams-library-js/issues) for tabs. Use the `microsoft-teams` tag to post how-to questions about TeamsJS at [Stack Overflow](https://stackoverflow.com/questions/tagged/microsoft-teams). |
| **Live Share SDK issues or suggestions** | Submit issues and feature requests to the SDK repository for [Live Share SDK](https://github.com/microsoft/live-share-sdk). Use the `live-share` and `microsoft-teams` tag to post how-to questions about the SDK at [Stack Overflow](https://stackoverflow.com/questions/tagged/live-share+microsoft-teams). |
Expand All @@ -65,8 +63,8 @@ Submit documentation feedback or updates using the community help channels.

| **Community channel** | **Contact** |
|:--------------------------|:--------------------------|
| **Documentation issues** |* To open an issue on the [Microsoft Teams documentation GitHub](https://github.com/MicrosoftDocs/msteams-docs) repository, select **Open a documentation issue** in the **Platform Docs feedback** section available at the footer of the documentation.<br/><br/>:::image type="content" source="assets/images/platform-docs-feedback.png" alt-text="Screenshot shows the option to open a documentation issue for platfrom docs."::: <br><br/> You can also select whether the article was helpful or not on the article’s page. Select :::image type="icon" source="assets/icons/feedback-icon.png" border="false"::: **Feedback** in the upper-right corner of the article. Select **Yes** or **No**, provide additional context in the text field and select **Submit**. <br/>:::image type="content" source="assets/images/community-feedback.png" alt-text="Screenshot shows the feedback option in the article.":::<br> If you want to provide additional feedback, you can reach out to the community help through [Microsoft Q&A](#developer-community-forums). <br>* To open an issue on the Microsoft 365 Copilot GitHub,select **Edit** at the top right of the article you want to update an [open an issue](https://github.com/MicrosoftDocs/m365copilot-docs/issues) on the [Microsoft 365 Copilot Extensibility GitHub](https://github.com/MicrosoftDocs/m365copilot-docs/blob/main/docs/index.md) repository.|
|**Documentation updates**| * For Teams documentation: Select **Edit** at the top right of the article you want to update, and submit a pull request to the :::image type="icon" source="assets/icons/GitHub-icon.png"::: [Microsoft Teams documentation GitHub](https://github.com/MicrosoftDocs/msteams-docs) repository. <br /> :::image type="content" source="assets/images/community-feedback-edit.png" alt-text="edit option"::: <br>* For Microsoft 365 Copilot: Select **Edit** at the top right of the article you want to update and submit a pull request to the [Microsoft 365 Copilot Extensibility GitHub](https://github.com/MicrosoftDocs/m365copilot-docs/blob/main/docs/index.md) repository.|
| **Documentation issues** |<ul> <li> To open an issue on the [Microsoft Teams documentation GitHub](https://github.com/MicrosoftDocs/msteams-docs) repository, select **Open a documentation issue** in the **Platform Docs feedback** section available at the footer of the documentation.<br/><br/>:::image type="content" source="assets/images/platform-docs-feedback.png" alt-text="Screenshot shows the option to open a documentation issue for platfrom docs."::: <br><br/> You can also select whether the article was helpful or not on the article’s page. Select :::image type="icon" source="assets/icons/feedback-icon.png" border="false"::: **Feedback** in the upper-right corner of the article. Select **Yes** or **No**, provide additional context in the text field and select **Submit**. <br/>:::image type="content" source="assets/images/community-feedback.png" alt-text="Screenshot shows the feedback option in the article.":::<br> If you want to provide additional feedback, you can reach out to the community help through [Microsoft Q&A](#developer-community-forums). </li> <li> To open an issue on the Microsoft 365 Copilot GitHub,select **Edit** at the top right of the article you want to update an [open an issue](https://github.com/MicrosoftDocs/m365copilot-docs/issues) on the [Microsoft 365 Copilot Extensibility GitHub](https://github.com/MicrosoftDocs/m365copilot-docs/blob/main/docs/index.md) repository. </li> </ul>|
|**Documentation updates**| <ul> <li> For Teams documentation: Select **Edit** at the top right of the article you want to update, and submit a pull request to the :::image type="icon" source="assets/icons/GitHub-icon.png"::: [Microsoft Teams documentation GitHub](https://github.com/MicrosoftDocs/msteams-docs) repository. <br /> :::image type="content" source="assets/images/community-feedback-edit.png" alt-text="edit option"::: </li> <li> For Microsoft 365 Copilot: Select **Edit** at the top right of the article you want to update and submit a pull request to the [Microsoft 365 Copilot Extensibility GitHub](https://github.com/MicrosoftDocs/m365copilot-docs/blob/main/docs/index.md) repository. </li> </ul>|

### Feature request and general help

Expand Down